Director of Extended Leaves & Benefits

The Office of the Bronx District Attorney is seeking an experienced and detail-oriented professional to serve as Director of Extended Leaves and Benefits within the Human Resources team. The Director will oversee employee benefits, retirement services, and extended leaves of absence, ensuring compliance with applicable laws, regulations, and policies. Responsibilities include managing complex benefits and leave matters, establishing effective procedures, ensuring accurate and timely processing, and advising employees and management. The Director will also coordinate with internal and external stakeholders, oversee employee education and training, analyze workforce trends, and provide reports to senior management to support operational efficiency and informed decision-making. Key Responsibilities: 1. Employee Benefits Administration and Retirement Services - Oversee employee benefits administration, retirement processing, and retirement consultations. - Resolve complex benefits issues and ensure accurate, timely, and compliant service delivery. 2. Extended Leaves of Absence and Leave Compliance - Oversee FMLA, Paid Parental Leave, Paid Family Leave, medical, personal, and Workers’ Compensation leaves. - Monitor leave balances, documentation, extensions, and return-to-work dates. - Ensure compliance and improve leave tracking and internal controls. 3. Interagency Coordination and Stakeholder Relations - Coordinate with external benefits and retirement agencies to resolve issues and facilitate benefits administration. - Collaborate with Payroll, Timekeeping, EEO, and agency divisions to obtain documentation and communicate employee status updates. 4. Employee Education, Training, and Outreach - Oversee benefits and leave training, including the benefits team participation in the New Hire Orientation. - Develop training materials and presentations to improve employee awareness and understanding of available programs. 5. Reporting, Data Analysis, and Workforce Monitoring - Analyze leave, retirement, benefits, and attendance trends to support workforce planning. - Monitor case status and processing timelines and provide reports and recommendations to senior management. 6. Leadership, Program Oversight, and Continuous Improvement - Oversee daily operations, prioritize workloads, and guide staff in resolving complex cases. - Ensure compliance, accuracy, confidentiality, and quality control while improving processes and service delivery. Preferred Qualifications and Skills: - Experience in employee benefits, retirement services, leave administration, or Human Resources. - Knowledge of federal and New York State leave laws, including FMLA and PFL, and public-sector benefits and pension programs. - Strong leadership, organizational, and program management skills, with the ability to prioritize competing deadlines. - Excellent written and verbal communication, analytical, problem-solving, and decision-making skills. - Strong attention to detail and ability to manage complex cases, analyze data, and improve processes. - Ability to maintain strict confidentiality and handle sensitive employee and medical information. - Strong interpersonal skills and ability to collaborate with employees, management, unions, and external agencies. - Proficiency in Microsoft Office, reporting tools, and HR management systems. - Commitment to accurate, timely, and professional employee service. Work Environment and Professional Expectations: The Director of Extended Leaves and Benefits will work in a dynamic public-sector environment requiring sound judgment, discretion, professionalism, and the ability to manage sensitive and complex personnel matters. The successful candidate must be able to balance employee service needs with agency operational requirements while ensuring compliance, accurate recordkeeping, and effective communication across multiple divisions and external organizations. ADM MANAGER-NON-MGRL FRM M1/M2 - 1002C 1. A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or 2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or 3. A four-year high school diploma or its educational equivalent and six years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or 4. Education and/or experience equivalent to "1", "2" or "3" above. However, all candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the administrative, managerial, executive or supervisory experience described in "1", "2" or "3" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.