Forward Deployed Engineer

ABOUT THE ROLE Join a growing engineering function deploying multimodal, agentic AI systems into production for insurance claims workflows. You will own customer deployments from initial scoping through go-live, while shaping the product with insights from real-world use. WHAT YOU'LL DO - Lead customer deployments end-to-end and serve as the primary technical contact for senior stakeholders. - Build trusted customer relationships, understand business challenges, and align priorities for AI adoption. - Design, build, and iterate on AI agents using prompt engineering, model integrations, and rapid prototyping. - Scope and develop product features that help customers scale and improve claims outcomes. - Integrate the platform into customer environments by working directly with technical teams on APIs and systems. - Coordinate with the core platform team and share deployment insights and best practices through internal playbooks. WHAT WE'RE LOOKING FOR - At least 2 years in forward-deployed, customer-facing, founding, or software engineering work with substantial customer interaction. - Hands-on experience with Python, APIs, cloud platforms, LLMs, prompt engineering, and agentic AI systems. - Experience using AI-assisted development workflows in day-to-day engineering work. - Ability to build and manage customer relationships, own deployments, and communicate effectively with senior stakeholders. - Experience integrating third-party systems and working directly with customer technical teams; insurance or claims technology experience is relevant. COMPENSATION & BENEFITS Base salary: $165,000 to $250,000 annually. Visa sponsorship is available. LOCATION On-site in San Francisco, California.