BA/Technical Product Manager

Headquarters: United States URL: https://jobs.workable.com/company/u8TybTAE2YbYgRVFYov9t4/jobs-at-proarch Partner Discovery & Requirements Analysis - Lead and document working sessions with clinical, finance, operations, product, and technical stakeholders to understand existing workflows, business rules, data requirements, and operational processes. - Translate manual and system-supported workflows into structured business and functional requirements. - Produce gap-analysis documentation mapping current-state processes and partner requirements to existing platform capabilities. - Classify requirements based on appropriate disposition, such as existing functionality, configuration, new development, acceptable operational workaround, shared platform enhancement, or out of scope. - Maintain a consistent backlog structure across implementations so requirements remain comparable, traceable, and reusable. System Reconciliation & Technical Analysis - Analyze application logic, SQL, stored procedures, configuration parameters, integrations, and data flows to understand existing system behavior. - Determine whether business requirements can be satisfied through configuration, existing functionality, process changes, or new development. - Validate assumptions about platform behavior against available technical evidence and distinguish confirmed system behavior from inferred behavior. - Identify discrepancies between documented behavior, stakeholder expectations, system configuration, and implemented logic. - Trace business rules to underlying parameters, data elements, calculations, integrations, and system components. - Identify where behaviors are configurable versus hardcoded and assess the impact on future implementations. Requirements Authoring - Write clear business and functional requirements, user stories, acceptance criteria, assumptions, dependencies, open questions, and proposed workarounds. - Maintain appropriate separation between business-facing requirements and technical implementation details. - Ensure acceptance criteria reflect the agreed solution approach, including configuration changes, operational workarounds, or new functionality. - Apply a consistent standard for distinguishing standalone requirements from assumptions, configuration decisions, implementation details, or operational procedures. - Maintain traceability from business need through solution decision and development implementation. Cross-Functional Facilitation & Governance - Facilitate requirements, solutioning, and review sessions across business, clinical, product, engineering, data, and operational teams. - Drive open questions toward resolution and update requirements and documentation to reflect confirmed decisions. - Identify ambiguity, conflicting requirements, downstream impacts, and cross-feature dependencies before development begins. - Prevent scope drift and ensure implementation-specific requirements do not unintentionally become platform-wide requirements. - Support prioritization and decision-making by clearly communicating business impact, implementation complexity, dependencies, and risk. Ticket Creation & Scoping - Translate approved requirements into development-ready tickets containing problem statements, user stories, functional scope, acceptance criteria, dependencies, assumptions, and open questions. - Partner with engineering and architecture teams to clarify technical scope and implementation approach. - Track dependencies across features, integrations, implementations, and shared platform capabilities. - Identify common capabilities that can support multiple clients, workflows, or future implementations rather than creating one-off solutions. - 8+ years of experience as a Business Analyst, Technical Product Manager, Product Owner, or equivalent role in a software-, data-, or technology-driven environment. - Experience working within healthcare technology, healthcare operations, payer/provider systems, pharmacy, claims, revenue cycle, eligibility, or related healthcare domains. - Ability to understand and reason about SQL, data structures, system logic, APIs, configuration, and technical workflows well enough to validate platform behavior and collaborate effectively with engineering teams. - Demonstrated ability to write clear requirements, user stories, acceptance criteria, and development tickets that engineering teams can implement with minimal rework. - Strong analytical rigor with the ability to distinguish confirmed facts from assumptions, challenge unclear reasoning, and validate conclusions. - Experience facilitating requirements and solution-review sessions involving business, clinical, operational, and technical stakeholders. - Strong written and verbal communication skills, with the ability to adapt business and technical information for different audiences. Preferred Qualifications - Familiarity with healthcare claims, eligibility, reimbursement, clinical workflows, pharmacy operations, or healthcare financial processes. - Experience working with configurable or rules-driven healthcare platforms. - Experience supporting client, provider, health system, or partner implementations. - Understanding of data pipelines, ETL processes, APIs, healthcare integrations, and data exchange concepts. - Experience managing a shared product backlog across multiple customers, implementations, or business units. - Familiarity with healthcare data standards, regulatory requirements, or privacy considerations such as HIPAA. Key Competencies - Requirements elicitation and translation - Healthcare workflow analysis - Technical and data analysis - System behavior reconciliation - Product and backlog management - Stakeholder facilitation and decision-driving - Cross-functional collaboration - Analytical rigor and structured problem-solving - Dependency and impact analysis - Documentation discipline and traceability To apply: https://weworkremotely.com/remote-jobs/proarch-ba-technical-product-manager