Founding Product Designer

ABOUT THE ROLE Join an early-stage AI-powered insurtech company as its first product designer. You will own the end-to-end user experience for claims software, turning complex operational workflows into clear, useful tools for insurance teams. WHAT YOU'LL DO - Design the claims workspace used by adjusters as well as dashboards for team leads and executives. - Use product analytics, heat maps, user interviews, and direct observation to understand how customers work and guide product improvements. - Partner with product and engineering to translate customer problems into workflows and implementation-ready designs. - Create interaction patterns for AI agents that make their actions, sources, reasoning, and uncertainty visible, while allowing users to review or intervene. - Lead product design from discovery through delivery as the platform evolves into an enterprise-grade experience. - Establish design principles and a design system, and use AI-assisted prototyping tools to test ideas quickly. - Measure whether design changes help users complete work with less effort. WHAT WE'RE LOOKING FOR - 5 to 8 years of product design experience, with consistent tenures in technology companies. - Experience as a founding designer or first design hire at an early-stage startup. - A portfolio demonstrating UX ownership of dense, technical software used by operators throughout the workday. - Strong UX research and data-informed design skills, including simplifying complex workflows with behavioral analytics and user feedback. - Experience prototyping with AI coding tools such as Claude or Lovable. - Product design experience beyond visual design alone, with a track record of working closely with engineering. - Experience in insurance, claims, healthcare, or another compliance-heavy operational domain is helpful, as is designing AI and human-in-the-loop experiences. COMPENSATION & BENEFITS Base salary is $170,000 to $220,000 USD annually. Visa transfers are accepted; new visa sponsorship is not available. LOCATION On-site, five days per week in New York, New York.