Customer Service Associate - Part Time- Tommy's Express Car Wash

Position : Customer Service Team Member Status: Part-Time Location: Tommy's Express Car Wash – St Thomas, ON Compensation: $18.00 /hour OpenShine Holdings Ltd., the operator of several Tommy's Express Car Wash franchises in Southwest Ontario, is seeking a highly motivated Customer Service Team member to support in the daily operations at our Tommy’s Express St Thomas facility. We are a growing company with a team-oriented culture and a commitment to providing world-class customer service. We offer competitive wages, benefits and opportunities for career advancement within our growing organization. If you're great with guest service, confident with technology, enjoy working in a fast-paced but supportive team environment, we encourage you to apply! About Tommy's Express: At Tommy's Express, we are not just washing cars; we are creating an experience. Our facilities are designed with cutting-edge technology and a focus on providing exceptional customer service. ROLE & RESPONSIBILITIES: - Provide quick and friendly customer service to our guests within the car wash - Promote and upsell membership packages to customers, emphasizing value and convenience. - Exceed Guest expectations - Learn and operate all aspects of POS and LPR systems - Oversee all property aesthetics - Create and retain new customer relations, including monthly wash packages - Maintain cleanliness of interior and exterior of car wash and grounds - Monitor the wash quality of the vehicle - Learn and uphold the WE OWN IT culture - Other duties as assigned; duties and responsibilities may change at any time with or without notice. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: - Exceptional Customer Service - Must have good communication skills - Previous sales experience is an asset - Ability to work in a fast-paced environment and handle multiple tasks - Proficient in cash handling and operating a cash register - A winning attitude and great character - Display self-discipline in setting and meeting goals. JOIN US AND GROW WITH US! We thank all those that have applied. Only those considered for the position will be contacted.