Total Rewards and People Systems Manager

Total Rewards and People Systems Manager About LCT: Lincoln Center Theater’s mission is to bring exceptional theater to life. Building on a legacy of artistic excellence, LCT strives to expand what is possible: to make the magic of theatre more palpable, empowering visionary artists and extending the invitation for the community to join in celebrating the power of live performance. This upcoming season embodies this mission-driven work and is the second under the leadership of Kewsong Lee Artistic Director Lear deBessonet, Managing Director Mike Schleifer, Executive Producer Bartlett Sher, Stacey and Eric Mindich Producer Nicole Kastrinos, and Helen Gurley Brown LCT3 Artistic Director and Producer Maria Manuela Goyanes. Founded in 1985 by Board Chair Hon. John V. Lindsay, Executive Producer Bernard Gersten and Director Gregory Mosher, and led for 33 years by André Bishop, LCT is one of the leading nonprofit theaters in the country, producing an annual season of plays and musicals that have been seen by millions around the globe. It is one of 11 autonomous constituents of the Lincoln Center for the Performing Arts. Each year, the three theaters that make up LCT welcome nearly 400,000 audience members to its home on the Lincoln Center campus. Over the last 40 years, LCT and its outstanding productions have received many of the highest accolades, including 91 Tony Awards, 181 Drama Desk Awards, 84 Outer Critics Circle Awards, 36 Obies, 13 NY Drama Critics Circle Awards, and one Pulitzer Prize, as well as two finalists. LCT Values: LCT is dedicated to fostering a theater representative of all the populations we serve. We are proactively committed to better serve artists, staff, crews, audiences, and broader communities through our organization's values. We welcome applicants who are in alignment with our organization's values of empathy, dignity, and care. Job Overview: The Total Rewards and People Systems Manager plays a critical role in shaping the employee experience at LCT—from day-to-day employee relations inquiries around total rewards, health, and wellness support. The strategic management of the Total Rewards (health, retirement, leave, and wellness benefits) role ensures our team members feel supported, valued, and empowered throughout their employee journey. What You’ll Get To Do: Total Rewards and Benefits Administration - Plan Administration & Renewals: Administer all aspects of employee benefit plans, including health insurance, dental, vision, life insurance, disability, retirement plans (403(b)), flexible spending accounts (FSAs), and other employee benefits. Partner with brokers and LCT leadership on annual plan renewals and cost-containment evaluations. - Open Enrollment: Oversight of the end-to-end strategy, system design, communication campaigns, and execution of annual Open Enrollment. - Education & Onboarding: Conduct total rewards orientations for new hires, demystifying benefits coverage and hosting year-round financial and health wellness workshops. - Leave of Absence Administration: Manage disability, parental leave, FMLA, and ADA accommodation requests with high empathy, efficiency, and strict regulatory compliance. - Lead the administration of workers' compensation as it pertains to LCT administrative staff. - Coordinate with Company Management teams as it pertains to workers’ compensation cases with unionized companies and crews. - Work closely with the Director of People and Culture and Director of Finance to strategically ensure comprehensive total rewards. - Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements. - Process benefit enrollments, changes, and terminations in the HRIS and carrier portals during open enrollment and throughout the year for qualifying life events. - Support the administration of Family and Medical Leave (FMLA) and Paid Family Medical Leave (PFL), and LCT’s Parental Leave. - Research and help resolve benefits billing, enrollment, and claims issues by working with employees, insurance providers, carriers, and benefit vendors. - Ensure adherence to all federal and state regulations regarding employee benefits, including ACA, ERISA, and COBRA. - Coordinate with insurance providers and other benefit vendors and help monitor service quality. - Clearly communicate benefit information to employees through written materials, presentations, and employee meetings. - Maintain accurate employee benefit records, including eligibility status, coverage details, and beneficiary information. - Respond to employee questions regarding benefits, provide guidance on plan options, and resolve benefit-related issues. Compliance, HRIS, and Operations - Data Integrity & Payroll: Partner with the finance department on payroll processing to ensure accurate benefits deductions, FSA contributions, PTO auditing, and status changes in the HRIS. - Auditing & Reporting: Lead non-discrimination testing, ACA 1095-C reporting, Form 5500 filings, and routine benefits billing reconciliations with the Finance Team, as needed. - Maintain compliance with federal, city, and state employment laws. - Oversee HRIS administration and maintenance of personnel records and benefits platforms in collaboration with the Associate Manager of People and Culture. - Manage employee wellness and recognition initiatives along with the Director of People and Culture and Associate Manager of People and Culture. What We Are Looking For: Skills and Experience - This position requires a Bachelor’s degree; and 5+ years of Human Resources experience, preferably in a not-for-profit, theater, or in the performing arts. - Experience supporting employee relations, benefits administration, onboarding, offboarding, and performance management processes. - Extensive experience with HRIS systems, and managing benefits, preferably with BambooHR. - Knowledge of employment laws and HR best practices as well as employee benefits, workers’ compensation, and leave administration. - Knowledge of employee benefit plans and regulations (ERISA, ACA, COBRA, etc.) - Exceptional organizational and multi-tasking skills; tech savvy and proficiency with Microsoft Office, HRIS, and Learning Management Systems. - Ability to prioritize and stay organized in a fast-paced environment. - Skilled in change management and problem-solving. - Excellent communication skills to interact with employees and vendors. What We Offer: Compensation This is a full-time, exempt, salaried position with an annual salary of $85,000-$90,000. Salary offers are determined based on relevant experience and skills. Salary ranges are determined through a lens of internal budgets, benchmarking across performance arts organizations and theaters, equity, and the scope of the position's responsibilities. Lincoln Center Theater is committed to supporting the well-being of its employees through a comprehensive benefits program. Benefits for full-time employees include employer-paid medical, dental, and vision insurance; a 403(b)-retirement plan with employer match; paid time off; and additional programs that support employees' health, financial wellness, and work-life balance. Application Instructions: Please apply here: https://lct.bamboohr.com/careers/81 Please note only candidates who submit a resume, cover letter will be considered. -- All qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, citizenship, religion, gender, sex, sexual orientation, affectional preference, gender identity or expression, sexual and reproductive health decisions, pregnancy, disability, genetic predisposition, age, military or veteran status, marital or family status, or any other protected characteristic, in accordance with applicable federal, state, and local laws.