Founding Product Designer

ABOUT THE ROLE Join an early-stage AI company building software for insurance claims operations. As the founding product designer, you will shape the experience of a technical platform used by claims teams and help turn complex workflows into clear, effective products. WHAT YOU'LL DO - Own customer-facing experiences, from daily claims workspaces to dashboards for team leads and executives. - Use product usage data, behavioral analytics, heat maps, user interviews, and discovery sessions to identify and prioritize improvements. - Partner with product and engineering teammates to translate customer problems into workflows and implementation-ready designs. - Design interactions for AI agents that make their actions, sources, reasoning, and uncertainty visible, while giving users ways to review or intervene. - Guide the product experience from an early interface toward an enterprise-ready platform, from discovery through delivery. - Establish design principles and a design system, prototype with AI tools, and measure whether changes reduce user effort. WHAT WE'RE LOOKING FOR - Five to eight years of product design experience, with consistent tenures at technology companies. - Early-stage startup experience as a founding designer or the first designer in a function. - A UX-first, data-informed approach to simplifying complex workflows through research and product usage insights. - Experience designing dense, technical software used by operators throughout the workday. - Hands-on prototyping experience with AI coding tools such as Claude or Lovable. - Product design experience beyond visual design, including ownership of end-to-end UX flows. - Insurance, claims, healthcare, or other compliance-heavy domain experience is a plus, as is experience with AI and human-in-the-loop products. COMPENSATION & BENEFITS Base salary: $170,000 to $220,000 annually. Visa transfers are accepted; new visa sponsorship is not available. LOCATION On-site, five days per week in New York, New York.