German Speaking - Bank Customer Service in Malta - Sales Exp. Required

Next Job Abroad is seeking a qualified and motivated individual to join our team as a German Speaking Bank Customer Service Representative in the picturesque location of Malta. This position is tailored for candidates possessing a strong sales background coupled with exceptional customer service skills. The successful applicant will be responsible for providing top-tier banking solutions while effectively promoting our financial products. This role not only presents a career advancement opportunity but also offers the chance to experience the rich cultural heritage and pleasant climate of Malta. Key Responsibilities - Respond to customer inquiries regarding banking products and services in both German and English. - Utilize sales expertise to assess customer needs and recommend appropriate financial solutions. - Assist customers with account openings, product inquiries, and various banking transactions. - Collaborate with the sales team to achieve and exceed established sales targets. - Address customer complaints and ensure prompt resolution to maintain high levels of satisfaction. - Accurately document all customer interactions and transactions within the relevant systems. - Maintain up-to-date knowledge of banking regulations and product offerings. Requirements - Fluency in German and a strong command of English; proficiency in additional languages is advantageous. - Minimum of 2 years experience in customer service, ideally within a banking or sales context. - A proven track record of achieving sales targets and delivering exceptional customer experiences. - Outstanding written and verbal communication skills. - Ability to perform effectively under pressure and manage multiple priorities with efficiency. - Familiarity with banking software and customer relationship management (CRM) systems is desirable. - Willingness to relocate to Malta and embrace a new professional and cultural environment. Benefits - Career growth opportunities in a renowned global bank. - International & diverse work environment. - Competitive performance bonuses. - Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes. - Yearly salary €25.000 excluding bonuses. - Health care benefits and numerous other discounts. - Fully paid training by certified instructors. - State of the art premises, providing a great working environment with relaxing break areas. - Special events as well as community & social responsibility initiatives. - Work for a Great Place to Work-Certified Company. - Relocation package (reviewed case by case) - This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!