Quality Engineer ServiceNow + ATF (Automated Testing Framework) Manager

Job Description: SKILLS QA Manager will lead a small group of testers and provide guidance, support and hands-on test management. Significant project/program experience in an enterprise preferred. - Involvement in the planning, monitoring, and control of the testing activities and tasks. - Develop overall test strategy - Review and endorse test plan and test report - Develop UAT Test Cases - Manage and provide leadership to a group of test professionals in the organization. - Collaborate with the stakeholders, devise the test objectives, test strategies, and test plans. - Measure, report and manage defects remediation, progress and test results throughout testing phases. - Develop and refine test processes, methodologies, disciplines and measurements - Raise risks and issues - Ensure the effective application of defect management practices - Provide regular progress updates and input into the weekly project status reports and other formal communications SKILLS REQUIRED - Experience in leading the ServiceNow testing projects for about 1-2 years and should have complete knowledge of the testing process. - CSA certification (nice-to-have) - Must have minimum ISTQB Foundations certificate - SQL skills - Strong functional testing expertise - Proven project experience in software testing to provide considered, meaningful and applicable advice - Demonstrated technical aptitude to be able to understand, question and organize technical topics and translate them into business terms - Strong analytical and problem-solving skills - Strong negotiation skills and ability to influence internal and external decision-makers - Good business analysis skills, will contribute to requirements continuous improvement processes - Experience Level: 11-13 Years