Medical Assistant (Remote )

Medical Assistant (Remote) Schedule: Monday–Friday | 8:00 AM–10:00 PM ET Location: Remote Position Overview PharmD Live is seeking a detail-oriented, patient-focused Medical Assistant to support our telehealth care management program. This role combines patient outreach, appointment scheduling, care coordination, and core Medical Assistant support in a remote, high-volume environment. Key Responsibilities - Conduct outbound and inbound patient calls and schedule appointments - Support Annual Wellness Visits and care management outreach - Perform medication reconciliation and update patient information - Document patient interactions accurately in the EHR - Prepare charts and support care coordination and follow-up - Maintain HIPAA compliance and escalate clinical concerns appropriately - Meet established outreach, scheduling, and documentation targets Qualifications - Medical Assistant certification or equivalent healthcare experience required - Prior healthcare, patient outreach, scheduling, or care coordination experience - Strong communication, organization, and documentation skills - Comfortable with high-volume calling and performance metrics - EHR experience preferred - Medicare patient experience preferred - Reliable and self-motivated in a remote environment This role is ideal for someone who is comfortable balancing patient engagement with accurate clinical support and documentation.