Director of Operations

Description We are seeking a Director of Operations to join our Austin team. In this role, you will oversee the day-to-day operations of the organization, ensuring the company is managed efficiently and effectively while driving operational excellence across multiple departments. The ideal candidate will be a strategic leader with extensive business and financial management experience, a proven ability to lead teams, improve processes, and drive organizational performance through strong leadership and operational discipline. What We Offer - Annual performance bonuses - Vehicle allowance - Comprehensive benefits package - Dollar-for-dollar 401(k) match Essential Job Functions - Establish quantitative and qualitative metrics, guidelines, and standards to evaluate organizational effectiveness and identify opportunities for improvement - Review, analyze, and evaluate existing business procedures and operational processes - Develop and implement policies and procedures that improve day-to-day operations - Ensure work environments are safe, productive, and compliant with applicable regulations and standards - Oversee operational departments and ensure goals established by company leadership are achieved - Plan, direct, monitor, forecast, and evaluate budgets and cost of sales to achieve financial objectives - Communicate new directives, policies, and procedural changes to leadership teams and staff - Lead change management initiatives while maintaining employee engagement and morale - Improve customer service and client satisfaction through operational enhancements - Coordinate efforts among operations, engineering, technology, and customer service teams to improve efficiency and workflow - Drive continuous improvement initiatives that support organizational growth and profitability - Build strong relationships with employees, clients, industry partners, and community stakeholders - Mentor and develop managers and emerging leaders across the organization - Support strategic planning initiatives and long-term business objectives - Perform other duties as assigned Required Skills and Qualifications - Master's degree in Business Administration required - Minimum of 10 years of progressive leadership and operations management experience - Thorough understanding of business operations, finance, organizational management, and strategic planning - Strong leadership, mentorship, and team development skills - Demonstrated financial acumen and experience managing budgets and operational performance - Excellent verbal, written, and interpersonal communication skills - Superior managerial, organizational, and diplomacy skills - Advanced proficiency with Microsoft Office Suite and related business applications - Strong analytical, decision-making, and problem-solving abilities - Experience leading organizational change and process improvement initiatives - Ability to manage multiple priorities in a fast-paced environment Satterfield and Pontikes Construction, Inc., is an Equal Opportunity Employer. Satterfield and Pontikes Construction, Inc., encourages qualified females, minorities, veterans, disabled persons to apply.