Czech Speaking Customer Service for Automotive Company in Greece

Patrique Mercier Recruitment FR is thrilled to announce an opening for a Czech Speaking Customer Service Representative for an established Automotive Company located in Greece. This position provides an exciting opportunity to support Czech-speaking customers in the automotive sector while joining a dynamic and innovative team. Responsibilities - Deliver high-quality customer service to Czech-speaking clients through various communication channels, including phone, email, and chat. - Assist customers with inquiries related to automotive products, services, and general support. - Guide clients through the ordering process and provide detailed product information. - Handle customer complaints and issues professionally, ensuring timely resolution and satisfaction. - Maintain thorough knowledge of automotive products and company services to provide accurate information to clients. - Document all customer interactions and feedback for quality assurance and continuous improvement. - Collaborate with sales and technical teams to resolve complex inquiries effectively. Requirements - Fluency in Czech and English, both written and spoken. - Prior experience in customer service, preferably in the automotive or related industry. - Strong communication and problem-solving skills. - Ability to handle challenging situations with professionalism and empathy. - Proficiency in customer service software and Microsoft Office applications. - Detail-oriented with excellent organizational skills. - A genuine interest in automotive products and services is highly desirable. Benefits - Private Health Insurance - Training & Development - Performance Bonus - 2 Extra Salaries Per Year Fully Paid Training - Fully Paid Relocation Package ( flight, transfer and hotel ) - Free Greek Lessons, discounts and other perks