Danish Speaking Marketplace Customer Representative -Remote in Greece

Patrique Mercier Recruitment FR is thrilled to announce an opening for a Danish Speaking Marketplace Customer Representative. We are dedicated to delivering exceptional service to our customers, and in this role, you will be a key player in supporting our Danish-speaking clientele as they engage with our marketplace services. Responsibilities - Act as the primary contact for Danish-speaking customers, providing assistance via phone, email, and live chat. - Guide customers through the marketplace, addressing inquiries related to products, pricing, and order tracking. - Handle customer complaints and ensure their resolution to maintain high satisfaction levels. - Document all customer interactions in our CRM system for accurate record-keeping and follow-up. - Collaborate with other teams to communicate customer insights and enhance service quality. - Stay informed on marketplace updates, product offerings, and promotional campaigns to provide customers with accurate information. - Participate in team meetings and training sessions, contributing to a positive and collaborative team environment. Requirements - Fluency in Danish and English, with strong written and verbal communication skills. - Prior experience in customer service or related roles is preferred. - Excellent problem-solving skills focused on customer satisfaction. - Familiarity with CRM software and proficiency with digital communication platforms. - Strong organizational skills with a keen attention to detail. - A proactive and self-motivated individual who can work independently as well as collaboratively. - A positive attitude and a genuine passion for delivering top-notch customer service. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...