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Dutch Speaking Client Relations Specialist -Remote in Greece

Patrique Mercier Recruitment By Nellie · Remote, GR

À propos du poste

Patrique Mercier Recruitment FR is delighted to announce a vacancy for a Dutch Speaking Client Relations Specialist. This position is ideal for individuals who are enthusiastic about establishing and nurturing strong client relationships while providing outstanding support to Dutch-speaking customers in a lively and dynamic work environment. Responsibilities - Engage with Dutch-speaking clients through various communication channels, including phone, email, and live chat, to maintain positive relationships. - Respond to inquiries related to products and services, offering personalized assistance tailored to client needs. - Effectively manage client issues to ensure high levels of satisfaction and loyalty. - Document all client interactions in the CRM system for accurate tracking and follow-up. - Collaborate with team members to enhance service delivery and improve client relationship strategies. - Identify opportunities for upselling or cross-selling services based on an understanding of client requirements. - Stay up-to-date with company offerings and industry trends to keep clients informed. Requirements - Fluency in Dutch and English, both written and spoken. - Experience in client relations, customer support, or a similar role is preferred. - Excellent communication and interpersonal skills. - Strong problem-solving abilities with a strong focus on client satisfaction. - Ability to multitask and prioritize effectively in a fast-paced environment. - Proficient in CRM software and standard computer applications. - A genuine passion for building relationships and delivering exceptional client service. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...