Dutch Speaking Customer Service for Pharmaceuticals industry -Remote in Greece

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Dutch Speaking Customer Service Representative within the Pharmaceuticals industry. This role is ideal for individuals who are passionate about healthcare and possess a commitment to delivering exceptional customer service to clients and healthcare professionals. Responsibilities - Provide outstanding customer service to Dutch-speaking clients through various channels including phone, email, and chat. - Assist healthcare professionals and clients with inquiries regarding pharmaceutical products, prescriptions, and services. - Ensure accurate information is relayed regarding product availability, usage, and safety guidelines. - Handle customer complaints and resolve issues in a professional and empathetic manner to maintain client satisfaction. - Maintain comprehensive knowledge of the pharmaceuticals sector and stay updated on product offerings and regulations. - Document all customer interactions accurately and contribute to process improvements. - Collaborate with internal teams to ensure effective communication and resolution of client issues. Requirements - Fluency in Dutch and English, both written and spoken. - Experience in customer service, preferably within the pharmaceuticals or healthcare sector. - Strong communication skills and a customer-oriented mindset. - Ability to handle sensitive information with discretion and professionalism. - Proficiency in customer service software and Microsoft Office Suite. - Detail-oriented with excellent organizational skills. - A strong interest in the pharmaceuticals industry and a willingness to learn about various products. Benefits - Private Health Insurance - Training & Development - Performance Bonus - 2 Extra Salaries Per Year Fully Paid Training - Fully Paid Relocation Package ( flight, transfer and hotel ) - Free Greek Lessons, discounts and other perks