Dutch Speaking Customer Service for Real Estate industry -Remote in Greece

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Dutch Speaking Customer Service Representative in the Real Estate industry. This role is perfect for individuals who are passionate about real estate and committed to providing exceptional service to Dutch-speaking clients while helping them navigate their property-related inquiries. Responsibilities - Deliver outstanding customer service to Dutch-speaking clients through phone, email, and chat, addressing their inquiries related to real estate listings and services. - Assist clients with property searches, providing detailed information and answering questions about available listings. - Support customers in the buying, selling, or rental processes, ensuring they receive comprehensive guidance throughout their journey. - Handle customer complaints and feedback professionally, working diligently to find satisfactory resolutions. - Maintain an up-to-date knowledge of real estate market trends, property regulations, and the company's offerings. - Document all customer interactions accurately and contribute to service improvement initiatives. - Collaborate with sales and property management teams to resolve client issues effectively. Requirements - Fluency in Dutch and English, both written and spoken. - Previous experience in customer service, ideally within the real estate or property management sector. - Excellent communication skills with a strong customer focus. - Strong problem-solving capabilities and an ability to work under pressure. - Proficiency in customer service software and Microsoft Office applications. - Detail-oriented with exceptional organizational skills. - A keen interest in real estate and a desire to assist clients in their property journeys. Benefits - Private Health Insurance - Training & Development - Performance Bonus - 2 Extra Salaries Per Year Fully Paid Training - Fully Paid Relocation Package ( flight, transfer and hotel ) - Free Greek Lessons, discounts and other perks