Finnish Speaking Corporate Customer Advisor

Patrique Mercier Recruitment FR is delighted to present a terrific opportunity for a Finnish Speaking Corporate Customer Advisor. This role is perfectly suited for individuals who are passionate about providing outstanding customer support and are eager to excel in a corporate environment that values client satisfaction and professionalism. Responsibilities - Offer exceptional support to Finnish-speaking corporate clients through various communication channels, including phone, email, and live chat. - Respond to customer inquiries regarding corporate accounts, product information, and service issues effectively and efficiently. - Develop and maintain strong relationships with clients, ensuring their needs are met with care and expertise. - Educate corporate customers about the company's products and services to enhance their overall experience and satisfaction. - Document all customer interactions and manage inquiries using the CRM system for accurate tracking and reporting. - Work collaboratively with sales and technical support teams to resolve issues and enhance service delivery. - Gather and analyze customer feedback to identify areas for service improvement. Requirements - Fluency in Finnish and English, both written and spoken. - Experience in customer service, particularly in a corporate or B2B environment. - Strong understanding of corporate customer needs and a professional demeanor in service delivery. - Excellent communication and interpersonal skills, demonstrating a commitment to customer satisfaction. - Proficiency in customer service software and the Microsoft Office Suite. - Ability to analyze problems and implement effective solutions in a fast-paced environment. - Willingness to work flexible hours, including evenings and weekends as necessary. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...