Polish Speaking Customer Service for Automotive Company in Greece

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Polish Speaking Customer Service Representative for a leading Automotive Company based in Greece. This position is ideal for those who have a passion for the automotive industry and are dedicated to providing excellent service to Polish-speaking clients. Responsibilities - Deliver outstanding customer service to Polish-speaking clients through various communication channels, including phone, email, and live chat. - Assist customers with inquiries regarding automotive products, services, and repairs. - Handle customer complaints and feedback professionally, ensuring timely resolutions to enhance customer satisfaction. - Maintain a thorough understanding of the company’s products and services to provide accurate information to clients. - Collaborate with internal teams to effectively resolve customer issues and improve service delivery. - Document all customer interactions accurately and contribute to the ongoing improvement of customer service processes. - Utilize customer feedback to suggest enhancements to products and services. Requirements - Fluency in Polish and English, both written and spoken. - Experience in customer service, preferably within the automotive sector. - Strong communication and interpersonal skills. - Ability to troubleshoot issues and provide effective solutions to customers. - Proficiency in customer service software and Microsoft Office Suite. - Detail-oriented with excellent organizational skills. - Passion for the automotive industry and willingness to learn about products and services. Benefits - Private Health Insurance - Training & Development - Performance Bonus - 2 Extra Salaries Per Year Fully Paid Training - Fully Paid Relocation Package ( flight, transfer and hotel ) - Free Greek Lessons, discounts and other perks