Implementation Associate

About the company Our client is a software company. The role Raydar is recruiting for this role on behalf of our client. Help business customers move onto a new software platform through hands-on onboarding, converting their existing processes and records into a well-organized system. Work closely with experienced colleagues, join client conversations and steadily take on more account ownership. What you'll do - Carry out hands-on onboarding projects for business customers, moving legacy records and processes onto a new platform. - Review and reorganize technical data, choosing how best to model each customer's way of working. - Attend client meetings and, as you grow, run them with technical staff and other stakeholders. - Support senior colleagues on large rollouts, or manage smaller customer accounts on your own. - Relay what you learn in the field to product and engineering colleagues to guide future development. Requirements What we're looking for - Native or professional-level fluency in French. - A university degree in a quantitative science or engineering discipline, with strong grades from a highly regarded institution. - Early-career exposure to a laboratory or research setting, such as an internship, assistant position or academic project. - A track record of working with others in a client-facing, instructional or team-based technical setting, with clear communication. - Skill at making sense of experimental results and arranging them in a logical structure. - Comfort handling tabular data in spreadsheets or comparable tools. - A confident, professional presence that earns trust from scientists and research stakeholders. - Based in one of the listed hiring locations, as no relocation support is offered. Bonus points - Familiarity with business software or data management tools used in labs. - Some scripting knowledge, such as Python, for working with data. - A combined bachelor's and master's qualification. Benefits Compensation and benefits - Base salary: USD 65,000 to 85,000 per year - Equity - Health and dental coverage - Retirement plan with employer contribution (US locations) Location and work model - Hybrid: in-office in New York City, United States; London, United Kingdom; or Munich, Germany - Remote options: Cleveland, United States or France - Full-time