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Website Recovery & Support Specialist

Global Pacific Support · Remote, PH

Posted Dec 1, 2025

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About the job

Global Pacific Support is partnering with one of our clients to engage a qualified Website Support Specialist to address website downtime and functionality issues. The role requires a hands-on professional capable of quickly diagnosing problems and restoring stable website operations. Key Responsibilities - Diagnose and resolve website downtime and performance issues - Restore and ensure full website functionality - Identify root causes and recommend long-term preventive solutions - Implement fixes efficiently while maintaining best practices Requirements Qualifications - Proven experience in website support, maintenance, and recovery - Strong understanding of web hosting environments and common website issues - Ability to work independently and meet established timelines - Excellent technical and communication skills Desirable Experience - Hands-on experience with WordPress - Familiarity with Wix website platforms - Experience with server management and hosting providers - Ability to start immediately is an advantage Benefits Application Process Applicants should submit: - An updated resume - A 1-minute introduction video Please send your application to: kenneth.joseph@globalpacificsupport.com Subject line format: Website Recovery & Support Specialist - [Your Name]