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Croatian-Speaking Customer Service for E-Commerce Platform - Work in Greece

Mercier Consultancy · Remote, GR

Posted Jun 26, 2026

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About the job

Croatian Speaking Jobs In Greece - Paid Relocation And Free Accommodation Mercier Consultancy Group is seeking a Croatian Speaking Hotel Reservations Agent to join our team in Greece. This role offers an exciting opportunity to work in a vibrant international environment with paid relocation support. You will be responsible for assisting Croatian-speaking customers with hotel bookings, providing exceptional service, and ensuring a seamless reservation experience. Key Responsibilities - Provide high-quality customer support in Croatian, addressing client inquiries and resolving issues promptly. - Manage customer complaints with professionalism to ensure satisfaction and loyalty. - Maintain accurate records of customer interactions utilizing CRM systems. - Collaborate effectively with team members to create a productive work atmosphere. - Stay updated with company products and services to offer informed assistance. - Participate in ongoing training to enhance skills and service delivery. Requirements - Fluency in Croatian (spoken and written) is required; proficiency in English is a plus. - Experience in reservations, customer service, or the hospitality industry is preferred. - Excellent communication and interpersonal skills with a customer-focused attitude. - Ability to work well under pressure and handle challenging situations. - Willingness to relocate and work in Greece; free accommodation is provided as part of the package. - Self-motivated and able to work independently and collaboratively within a team. Benefits - Fully Paid Relocation Package - Competitive monthly Salary - Monthly Performance Bonus - Fully Paid Training - Health Insurance - 2 Extra Salaries Per Year - And Much More...