VIP Account Manager with English and Spanish/Portuguese

About the Team We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. We are looking for a motivated and results-driven VIP Account Manager to join our VIP Department. The ideal candidate must have an established client base in LATAM and proven experience managing high-value clients in the Forex/CFD industry, with a strong focus on building relationships, driving client activity, and delivering premium service. Tasks - Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools; - Promote company products and services to high-value clients; - Apply effective negotiation techniques to convert leads into long-term customers; - Develop and implement initiatives to increase client satisfaction and retention; - Build and maintain strong, long-term relationships as a trusted advisor; - Monitor client activity and identify opportunities for growth and engagement; - Maintain accurate records of client interactions in the CRM system. Requirements - English proficiency at B2 level or higher; - Native or bilingual proficiency in Spanish or Portuguese; - Bachelor’s degree in Economics, Finance, Business, or a related field; - Proven experience in the financial industry, preferably in sales, account management, or business development; - Strong communication, negotiation, and relationship-building skills; - Result-oriented mindset and ability to work in a fast-paced environment; - High level of responsibility and professionalism when working with VIP clients. What We Offer - Full-time remote role with long-term collaboration (service provider contract). - Competitive compensation and performance-based bonuses (paid in EUR directly to your bank account). - Flexible working hours. - High autonomy in launching marketing campaigns and technical setups. - All necessary tools for comfortable and efficient work. - Corporate training. - A friendly, supportive, and positive working environment where your data-driven decisions directly impact the product. With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-NK1 With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-NK1