Account Manager

Job Responsibilities - Develop assigned customers from prospect to customer. - Increase the business share for existing customers. - Manage proactively customer relationships to maximize customer satisfaction and retention. - Effectively communicate the unique selling points of the company. - Represent STARTEAM in a factory audit if required. - Understand and account for quotations, and negotiate pricing, terms, and conditions. - Drive new projects successfully from the Request For Quotation (RFQ) stage to mass production. - Coordinate with CS to ensure timely order processing, production, and shipment. - Accountable for Quotation, NPI, Item status tracking and corrective actions in case of underperformance, and overdue. - Collaborate with Internal Teams & other Account /Sales managers globally, and share customer feedback, technical issues, and improvements for better alignment and a higher success rate to win more business globally. - Provide regular sales forecasts and reports to management. - Identify new opportunities, market gaps, and competitive advantages. 13.Represent the company at industry trade shows, conferences, and exhibitions to promote the company's products and generate leads. - Responsible for global/local account management including setting up a regular communication platform between all involved locations with regular meetings. Job Requirements - University degree in Sales, Business Administration, or related field. - Minimum 6 years of work experience in the Sales and PCB industry. - Profound Know-How of PCB and rich sales experience. - Strong in organization and priority setting, accurate and efficient with attention to detail and the ability to multi-task. - Superior communication and interpersonal skills with the ability to effectively work with people at all levels in a multidisciplinary and multicultural environment. - Superior problem-solving skills to assess and manage complex situations. - Excellent customer service orientation delivered in a cost-efficient way. - Strong counseling and negotiation skills and the ability to persuade and influence business partners and peers in critical situations to obtain consensus. - Able to exhibit a high level of confidentiality, trustfulness, and a high standard of work ethics. - Able to work independently as well as part of a team in a proactive, self-motivated, and responsible manner. - Excellent command of spoken and written English. - Proficient computer skills in Microsoft Office.