IT Operations Engineer

Join Us as an IT Operations Engineer! Intuitech is a custom software development company of around 200 people, building GenAI-based solutions. We work with banks and large enterprises. Our IT team is small and modern: Microsoft 365 / Entra ID / Intune, Atlassian, and GitHub. Some of our routine tasks are already supported by our own in-house AI agent. Your responsibilities will include: - Owning on-site IT support in our Budapest office: end-user support, meeting room technology, wifi, and printers. - The full lifecycle of endpoint devices: procuring, provisioning (Intune, Apple Business Manager / ADE, Autopilot), issuing, replacing, and retrieving MacBooks and Windows machines. - Technical onboarding and offboarding of new hires and leavers, in close cooperation with HR. - Access management in our internal Service Desk (Jira Service Management): Entra ID groups, Atlassian, GitHub, AWS, Azure, SharePoint, Figma, and other SaaS permissions, following an approval workflow. - Maintaining the device and license inventory and liaising with suppliers (hardware, licenses, mobile carrier). - Participating in ISO 27001 operations: asset inventory, access reviews, MFA, and endpoint protection (Defender, Heimdal). - Standardize, document and regularly monitor support tasks. - Implement, operate and report of patch management system. - Operate and configure local file storage system. - Writing user guides, runbooks, and IT announcements. What we're looking for: - 2+ years of IT support / IT operations experience (L2 level). - Hands-on experience administering Microsoft Intune and Entra ID (Azure AD). - Proficiency in installing and troubleshooting macOS and Windows machines. - Independent, precise work style with strong documentation discipline. - Good Hungarian and working-level English. Nice to have: - Experience with Apple Business Manager, Jamf, or a similar Apple MDM. - Atlassian admin experience (Jira/Confluence, JSM), managing permissions for GitHub/GitLab organizations. - Azure fundamentals (app registrations, RBAC) or AWS IAM Identity Center basics. - PowerShell / scripting, Microsoft Graph. - Networking fundamentals (UniFi, 802.1X / RADIUS wifi). - Experience working in an ISO 27001 environment, MS-102 / MD-102 certification. What we offer to You: - We invest in your growth with performance reviews every 6 months — when your progress shows you’re ready, we’ll make sure your promotion reflects that. - Work on a MacBook or Lenovo and pick the gadgets that suit you best 👨‍💻 - Enjoy a hybrid setup with 1–2 days in our Budapest office (in the City Centre near Kálvin tér) — or more flexibility if you’re not based in Budapest. In addition, you can use 10 “Work From Anywhere” days per year 🌍 - We love spending time together: wine tastings, brunches, movie nights with pizza & beer, board game evenings, cocktail nights, and celebrating milestones with parties 🎉 - Stay healthy with Medicare White health insurance, AllYouCanMove, and a Life1 fitness pass 🏃‍♂️💪 - We value loyalty: +1 vacation day after 2 years, +2 after 5 years 🌴 - And of course, enjoy free snacks and drinks in the kitchen (Túró Rudi, fresh fruit, coffee, tea, Coca-Cola, etc.) ☕️🍫🍇 About Intuitech: - We’re a fast-growing tech company with big ambitions and a welcoming community of over 220 talented people. 😊 - We keep things flat and open — our managers are approachable, and we stay clear of unnecessary bureaucracy. - We work on real projects that solve real problems — we don’t build things no one will ever use. - We love challenges and take pride in solving problems that seem impossible at first 💪 - AI is reshaping our industry, and we’re all in — we’ve even built our own AI tool, ECHO, which we also use in our development processes to make our work smarter and smoother 🤖 - We support your self-development by giving you space to grow, while always being there to mentor and guide you. - Our hiring process is quick and efficient — just a maximum of two interviews.