Billing analyst

Tasks and Responsibilities – Billing Analyst Core Responsibilities: - Cash & Reconciliations: - Performs partial accounts reconciliation for small-scale accounts. - Billing & Invoicing: - Handles SMS invoicing and compares entries with the General Ledger (GL) to ensure accurate supplier invoice matching. - Manages payment requests and actively follows up on accounts payable. - Provides, reviews, and follows up on all Statement of Account (SOA) requests. - Dispute Management & Platform Records: - Maintains detailed dispute records, handling credit notes, accruals, and the reversal of both Voice and SMS disputes. - Logs and maintains precise Voice and SMS payment records across Odoo, Alaris, and Integra. - Accruals & Data Integrity: - Tracks unreceived Voice and SMS invoices to manage accruals, ensuring they are reversed once invoices are received post-month-end closing. - Handles administrative data integrity, including company name and address rectifications. Additional tasks - Directly issuing and sending out both Voice and SMS disputes. - Analyzing and checking Call Detail Record (CDR) discrepancies. - Generating daily profit reports for both Voice and SMS traffic. - Handling daily SMS rating transactions, including importing rate sheets, repricing data on the SMS platform, and ensuring proper follow-up with Account Managers. She will also handle similar tasks for Voice services at a later stage under Elie's supervision. Additionally, she will be responsible for managing and adding billing increments. Education and Qualifications - Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or a related field. - Minimum of 2–3 years of relevant experience in billing, accounting, finance operations, or revenue assurance, preferably within the telecommunications industry. - Good understanding of invoicing, accounts payable, reconciliations, accruals, credit notes, and General Ledger processes. - Experience reviewing Call Detail Records and investigating billing or rating discrepancies is preferred. - Proficiency in Microsoft Excel and financial reporting. - Experience with ERP and telecommunications billing platforms, particularly Odoo, Alaris, and Integra, is an advantage. - Strong numerical, analytical, and problem-solving skills. - High level of accuracy and attention to detail. - Strong organisational and follow-up skills, with the ability to manage deadlines and multiple priorities. - Effective communication skills and the ability to coordinate with Account Managers, suppliers, and internal stakeholders. - Fluency in English; French would be an advantage.