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Dutch Speaking VIP Customer Support Agent -Remote in Greece

Patrique Mercier Recruitment By Nellie · Remote, GR

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Patrique Mercier Recruitment FR is seeking a Dutch Speaking VIP Customer Support Agent to join a prestigious team dedicated to providing personalized support to our high-value clients. This role is perfect for those who have a passion for delivering exceptional customer experiences and building strong client relationships. Responsibilities - Deliver high-touch support to VIP Dutch-speaking customers through various communication channels, including phone, email, and chat. - Build and maintain strong relationships with high-profile clients by understanding their specific needs and preferences. - Address and resolve complex inquiries and issues efficiently to ensure client satisfaction. - Document all customer interactions in detail for effective follow-up and service continuity. - Collaborate with internal teams to ensure seamless service delivery and resolution of client concerns. - Gather and analyze feedback from clients to continually enhance the customer experience. - Stay informed about company products and services to provide accurate information and recommendations to clients. Requirements - Fluency in Dutch and English, both written and spoken. - Experience in customer support, ideally with VIP or high-value clients. - Exceptional communication skills and a strong ability to build relationships. - Strong analytical and problem-solving skills. - Attention to detail and excellent organizational abilities. - Familiarity with CRM systems and office software. - A proactive mindset with a commitment to providing outstanding customer service. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...