Finnish Speaking Automotive Customer Advisor

Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Finnish Speaking Automotive Customer Advisor. This role is ideal for individuals who are passionate about the automotive industry and dedicated to providing outstanding customer service to Finnish-speaking clients. Responsibilities - Provide exceptional support to Finnish-speaking customers through live chat, email, and telephone communications. - Address customer inquiries related to automotive products, services, and technical support with professionalism and accuracy. - Guide customers through the features and benefits of automotive products to enhance their overall experience. - Collect customer feedback and insights to contribute to the improvement of service and product offerings. - Collaborate with internal teams to ensure swift resolution of customer issues and queries. - Stay updated on the latest automotive trends and product developments to provide accurate information. - Maintain thorough and organized records of customer interactions in the CRM system for effective tracking. Requirements - Fluency in Finnish and English, both written and spoken. - Experience in customer service, preferably in the automotive field. - Strong interest in automotive products and familiarity with industry terminology. - Excellent communication and interpersonal skills, with a strong focus on customer care and satisfaction. - Proficiency in customer service applications and Microsoft Office tools. - Strong problem-solving skills and the ability to work effectively in a fast-paced environment. - Willingness to work flexible hours, including evenings and weekends as required. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...