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Finnish Speaking Business Support Consultant

Patrique Mercier Recruitment By Nellie · Remote, FI

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Patrique Mercier Recruitment FR is excited to announce a fantastic opportunity for a Finnish Speaking Business Support Consultant. In this pivotal role, you will be tasked with delivering exceptional support to our Finnish-speaking business clients, ensuring their needs are met with professionalism and efficiency. We are looking for candidates who possess strong communication skills and a commitment to providing high-quality customer service in a business environment. Responsibilities - Provide dedicated support to Finnish-speaking business clients through various communication channels, including phone, email, and chat. - Assist clients with inquiries about business services, account management, and other operational needs. - Resolve client issues promptly to ensure a high level of satisfaction with our services. - Document all client interactions accurately in our CRM system for reference and quality assurance. - Collaborate with internal teams to address complex business inquiries and enhance overall service delivery. - Stay informed about the company’s products and services to provide relevant and effective assistance. - Engage in continuous training and development to enhance your skills and service effectiveness. Requirements - Fluency in Finnish and strong proficiency in English, both written and spoken. - Experience in a customer support role, preferably within a business or corporate setting. - Excellent communication and interpersonal skills with a strong focus on client relationships. - Strong problem-solving skills and the ability to work efficiently under pressure. - Familiarity with CRM systems and standard office software applications is advantageous. - A collaborative approach with the ability to work effectively in a team-oriented environment. - Attention to detail and good organizational skills are essential. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...