Finnish Speaking Travel Support Specialist

Patrique Mercier Recruitment FR is excited to announce an opening for a Finnish Speaking Travel Support Specialist. This role is specifically designed for individuals who have a passion for travel and a strong dedication to providing exceptional customer service. As a Travel Support Specialist, you will assist Finnish-speaking clients in managing their travel arrangements and inquiries. Responsibilities - Provide support to Finnish-speaking clients with travel-related inquiries and bookings through various channels, including phone, email, and live chat. - Help clients modify their travel plans, including changes to flights, accommodations, and itineraries. - Coordinate with travel partners, such as airlines and hotels, to resolve client issues efficiently. - Deliver accurate and timely information about travel policies, destinations, and service options. - Maintain organized records of client interactions in the CRM system for continuous service improvement. - Exhibit a high level of professionalism and dedication to customer satisfaction in all interactions. - Stay informed about current trends in the travel industry to provide knowledgeable assistance to clients. Requirements - Fluency in Finnish and English, both written and spoken. - Experience in customer service or the travel industry is highly advantageous. - Excellent communication skills and a strong customer-focused approach. - Attention to detail and exceptional organizational abilities. - Ability to multitask effectively in a fast-paced environment. - Knowledge of travel booking systems and CRM tools is a plus. - A genuine enthusiasm for travel and a desire to assist clients in achieving their travel dreams. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...