German Speaking Customer Service for Tech Company in Greece

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a German Speaking Customer Service Representative at a leading Tech Company located in Greece. This position offers the chance to work in a dynamic environment, assisting German-speaking clients with their inquiries and supporting them with innovative tech solutions. Responsibilities - Provide outstanding customer support to German-speaking clients via phone, email, and chat regarding tech products and services. - Assist customers with product inquiries, troubleshooting, and technical support. - Handle order processing, returns, and exchanges efficiently while adhering to company policies. - Communicate effectively to understand customer needs and recommend appropriate tech solutions. - Document all customer interactions and feedback to contribute to service improvement initiatives. - Collaborate with technical and sales teams to resolve complex customer issues. - Stay up-to-date on the latest technology trends and product knowledge to provide accurate information to clients. Requirements - Fluency in German and English, both written and spoken. - Previous experience in customer service, especially within the tech or technology sector. - Strong communication skills and a customer-focused mindset. - Ability to troubleshoot technical issues and provide clear guidance to customers. - Proficiency in customer service software and Microsoft Office applications. - Detail-oriented with excellent organizational skills. - A passion for technology and eagerness to learn about new products and solutions. Benefits - Private Health Insurance - Training & Development - Performance Bonus - 2 Extra Salaries Per Year Fully Paid Training - Fully Paid Relocation Package ( flight, transfer and hotel ) - Free Greek Lessons, discounts and other perks