Italian Speaking Corporate Customer Advisor -Remote in Greece

Patrique Mercier Recruitment FR is thrilled to present a fantastic opportunity for an Italian Speaking Corporate Customer Advisor. This role is perfect for individuals who are passionate about delivering exceptional customer service and are eager to work in a corporate environment that values professionalism and excellence. Responsibilities - Provide high-quality support to Italian-speaking corporate clients through various communication channels including phone, email, and live chat. - Assist customers with inquiries related to corporate accounts, product offerings, and service-related issues. - Maintain strong relationships with clients by ensuring their needs are met promptly and effectively. - Educate corporate customers about company products and services to enhance their overall experience. - Document all customer interactions and manage inquiries using the CRM system for tracking and reporting purposes. - Collaborate with sales and technical support teams to resolve issues and improve service delivery. - Gather and analyze customer feedback for continuous improvement of services. Requirements - Fluency in Italian and English, both written and spoken. - Experience in customer service, particularly in a corporate or B2B environment. - Strong understanding of corporate customer needs and a professional demeanor. - Excellent communication and interpersonal skills, demonstrating a strong customer-first mindset. - Proficiency in customer service applications and Microsoft Office Suite. - Strong analytical and problem-solving abilities in a fast-paced setting. - Willingness to work flexible hours, including evenings and weekends if required. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...