Norwegian Speaking Technical Support Advisor -Remote in Greece

Patrique Mercier Recruitment FR is a renowned recruitment agency specializing in connecting exceptional talent with leading businesses. We are excited to announce an opportunity for a Norwegian Speaking Technical Support Advisor to join our dedicated customer service team. This role is perfect for individuals with a strong technical background and a passion for helping Norwegian-speaking clients resolve their technical inquiries. Responsibilities - Provide outstanding technical support to Norwegian-speaking customers through phone, email, and chat channels. - Identify, troubleshoot, and resolve technical issues to ensure high levels of customer satisfaction. - Educate customers on product usage and offer best practice recommendations. - Ensure accurate documentation of customer interactions and resolutions in our CRM system. - Collaborate with product and engineering teams to address and escalate complex issues. - Conduct follow-ups with customers to confirm resolution and satisfaction. - Stay updated on product changes and industry trends to enhance support services. Requirements - Fluency in Norwegian and English, both written and spoken. - Prior experience in technical support or customer service is preferred. - Strong technical aptitude with excellent troubleshooting skills. - Exceptional attention to detail and critical thinking abilities. - Strong verbal and written communication skills with a focus on customer experience. - Familiarity with CRM systems and remote support tools is advantageous. - Ability to work efficiently both independently and within a team environment. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Training - Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) - Health Insurance - Private Health Insurance - 2 Extra Salaries Per Year - And Much More...