Front Desk Receptionist

If you are an active Commonpoint Employee, please exit and apply internally through the Jobs Hub HERE Front Desk Receptionist Location: Commonpoint, 67-09 108th Street, Forest Hills, NY Position Summary Do you love welcoming people and being the friendly face that starts someone’s day on a positive note? Our community center is looking for a warm, approachable Front Desk Receptionist who enjoys helping others and creating a welcoming environment for everyone who walks through our doors. Key Responsibilities: ● Greet and welcome visitors in a professional and friendly manner ● Manage check-in procedures and verify membership access ● Support membership sales by answering inquiries, giving tours, and assisting with enrollment in a welcoming, community-focused manner. ● Direct visitors to the appropriate person or department ● Assist Membership Department with duties as needed Telephone & Communication: ● Answer phones and respond to inquiries accurately and courteously ● Take messages and ensure timely delivery to the relevant person ● Respond to basic inquiries and provide information about Commonpoint programs and services Administrative Support: ● Enter and process new, renewed and existing memberships forms ● Handle incoming and outgoing mail and deliveries ● Schedule appointments and manage room bookings for Membership programs and events ● Maintain office supplies inventory and place orders as needed ● Assist with basic data entry and record-keeping tasks Security and Protocol: ● Monitor visitor access and issue visitor badges ● Follow security procedures and protocols ● Enforce facility policies professionally Skills and Qualifications: - High school diploma or equivalent - Excellent verbal and written communication skills - Professional appearance and demeanor - Strong organizational and multitasking abilities - Computer literate, including experience with Google Drive (Gmail, - Calendar, Contacts, Docs, Sheets, etc.); knowledge of Salesforce preferred but not required - Friendly, patient, helpful and approachable personality - Demonstrate cultural competency through familiarity in working with people from a very diverse number of backgrounds - Attention to detail and problem-solving skills - Have a proven track record for reliability, dependability and honesty. - A minimum of one year experience in a professional setting as a receptionist or front desk role. - Ability to work flexible hours. - Must be legally authorized to work in the United States JOB DETAILS Hours: Part-Time, mornings and evenings Salary: $17-$19/hour. To Apply: Please email your cover letter and résumé to Robyn Saling, Director of Membership, rsaling@commonpoint.org. Please indicate “Receptionist “in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted.