Forward Deployed Engineer

About the company Our client is a logistics software company. The role Raydar is recruiting for this role on behalf of our client. Act as the technical link between customers and a software platform, configuring the product for each client and turning what is learned into product direction. The role combines hands-on engineering with ongoing, close work alongside business leaders and operational teams. What you'll do - Lead end-to-end delivery of demanding customer projects, covering system design, rollout and ongoing tuning. - Work closely with senior leaders and operational teams to understand their needs and translate them into technical plans. - Learn the platform deeply, configure it for new use cases and build small tools that speed up customer workflows. - Hold regular calls with end users and decision-makers to deepen adoption and open new use cases. - Share patterns from customer work with product leadership to shape the roadmap. - Provide hands-on support to keep the product reliable. Requirements What we're looking for - Engineering background that includes working directly with clients on their technical problems. - Excellent communication and a record of building durable B2B relationships. - Skill in discovery: asking the right questions, uncovering root problems and designing solutions that fit. - Proficiency in Python and JavaScript, with a solid grasp of data-driven system design. - Thrives when working through difficult technical challenges under shifting priorities. - 2 to 6 years of relevant experience. - A track record of strong achievement at a top-tier university or a fast-growing company, or steady growth into a senior role. - Eagerness to learn the logistics industry. Bonus points - Track record bringing comparable software live for organisations with similar needs. Benefits Compensation and benefits - Base salary: USD 125,000 to 175,000 - Equity - Health, vision and dental coverage Location and work model - San Francisco, California, United States - On-site, in office - Full-time