Dutch-Speaking Inbound Customer Service Agent (m/f/d) – Remote

Fashion meets conversation. We're looking for Dutch-speaking talents in Morocco who love helping customers and creating great shopping experiences. Take the time to apply for this job and join our Contact Center. What we offer 100% remote – work from wherever you're most productive pay-per-ticket model – your earnings scale with your output fully remote training (5 days) before you go live personal onboarding and support from day one part of a growing international freelancer network long-term collaboration with real development opportunities What you’ll do You're the first point of contact for Dutch-speaking customers – handling their questions around orders, returns, products, and their overall shopping experience. In detail: Inbound calls and written customer communication (email/chat) in Dutch order management, returns processing, and general customer inquiries providing product information and shopping advice accurate documentation of each case in the CRM system close collaboration with your team and Team Lead What you bring first experience in customer service – ideally in an e-commerce, fashion, or call center environment native-level Dutch (written and spoken) – this is a must good English skills for internal communication and training strong communication skills and genuine enthusiasm for customer contact self-motivation and discipline for independent remote work stable internet connection and a quiet workspace comfortable working with CRM tools and digital systems Key details Collaboration on a freelance basis (not an employment contract) Have we piqued your interest? Then we should definitely get to know each other. With over 40 contact centers in Germany and around the world, we’re a strong partner for our customers. To make that happen, teamwork is our top priority. Together, we ensure that we’re not only successful but also create better customer experiences. So, what are you waiting for? Apply now for Inbound Customer Service Agent (m/f/d) at Avedo. We look forward to meeting you! All names are directed at all genders.