Strategic Projects Lead

ABOUT THE ROLE Join an early-stage AI marketplace team and own expert delivery projects for AI research clients. This client-facing role combines project operations, expert recruitment, and problem-solving to ensure projects are delivered successfully and accounts grow over time. WHAT YOU'LL DO - Manage several expert delivery projects at once across human data and market research. - Lead client communication, share proactive updates, negotiate project requirements, and advise clients on delivery strategy. - Recruit and reactivate experts from an internal panel to meet project needs. - Identify delivery bottlenecks and feasibility issues, then work with engineering on product or process improvements. - Build strong client relationships by delivering high-quality projects and identifying opportunities to grow accounts. WHAT WE'RE LOOKING FOR - Zero to two years of experience in consulting, project delivery, delivery operations, or an operationally intensive startup environment; recent graduates are welcome. - Experience owning projects end to end, including expert recruitment, client communication, and fulfillment. - Strong communication and negotiation skills, including the ability to hold your ground with enterprise stakeholders. - A proactive, hands-on approach to solving problems and improving products or processes in fast-moving environments. - A bachelor's degree from a strong U.S. university or one to two years of experience at a high-growth startup. - Experience with AI, expert marketplaces, or staffing platforms is relevant. COMPENSATION & BENEFITS Base salary is $120,000 to $160,000 annually. Visa sponsorship is available. LOCATION On-site in San Francisco, California, five days per week, with flexibility to work a sixth day. Candidates must be based in or willing to relocate to San Francisco.