Back-Office CSR | Healthcare Account (Project-Based)

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back Office CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you! Account specific roles and responsibilities: - Ensure documentation meets required standards and guidelines. - Identify discrepancies and provide feedback as needed. - Maintain organized records and track review progress. - Collaborate with team members to meet productivity and quality targets. - Review note sessions for accuracy and completeness. Requirements - At least 6 months BPO experience (Healthcare Account Experience is a PLUS) - ABA experience is an advantage - Strong attention to detail and accuracy - Good written and verbal English communication skills - Strong system navigation and multitasking abilities - Ability to work independently and manage time effectively - Willing to work onsite in Shaw Blvd, Mandaluyong - Amenable working night shift Benefits What can we offer you? - Competitive salary and benefits - 10%-night differential - Work-life balance - A focus on growing your career path with us - We encourage you to follow your passions and learn new skills Our commitment to you - Strong culture and values-driven leadership - We create opportunities for you to learn and grow at any stage of your career - Continuous learning and innovation - We foster an all inclusive environment where everyone thrives