Medical Doctor (MD) - Client Medical Educator

NeoWork is hiring a Medical Doctor (MD) to join a U.S. personal injury law firm as a Client Medical Educator. You will speak directly with the firm's clients about their injuries and treatment, helping them understand why MRIs and follow-up care matter for their recovery and their case. NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support. Key Responsibilities • Speak with personal injury clients by phone or video about their injuries and medical treatment options • Explain clearly why MRIs, diagnostic imaging, and follow-up care matter • Help clients understand how injuries, treatment, and recovery relate to their case • Reinforce attorney and paralegal guidance in a medically credible, easy-to-understand way • Suggest alternative treatment paths when clients are hesitant about a doctor's recommendation • Work closely with attorneys, paralegals, and the firm's in-house nurse on complex cases • Document client conversations and outcomes accurately in the firm's case management system Requirements • Medical degree (MD or equivalent) from an accredited medical school • Excellent spoken and written English, with confidence in client-facing conversations • Ability to explain medical concepts in simple, clear, and reassuring language • Comfortable educating and guiding clients in a persuasive but professional way • Strong rapport-building, empathy, and listening skills • Interest in working in a legal or personal injury environment, not only clinical care • Availability to work full-time during U.S. business hours • Based in Mexico, with a reliable home office setup and stable internet connection Nice to Have • Experience in emergency medicine, orthopedics, physical medicine, or radiology • Familiarity with personal injury, workers' compensation, or medico-legal cases • Degree from a medical school recognized for U.S. licensing (ECFMG / USMLE) • Experience in telemedicine or patient education roles • Fluency in Spanish Benefits • We offer health insurance for contractors • Holiday Extra Pay • The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs. • This is a 100% home-based position • We prioritize the mental health of our team members and offer mental health days to support their well-being. • In addition to the base salary, performance-based incentives are provided. • There is an annual review and appraisal process in place. • There are ample opportunities for professional growth and advancement within the company.