Lead Product Designer

ABOUT THE ROLE Lead product design for a growing AI communications software company serving businesses across Europe. This hands-on leadership role combines product design, brand ownership, and team direction, working closely with product and engineering to improve customer experiences across multiple product areas. WHAT YOU'LL DO - Own design across product, brand, and the design team while remaining hands-on in day-to-day work. - Design product experiences, run customer interviews, and develop the brand. - Partner with product and engineering on three product areas, supporting quick decisions and frequent feedback. - Lead designers working across the website, brand, and product. - Build customer understanding through regular conversations with small-business users. - Set and maintain design standards and scale design systems across product areas. - Use customer insights and product analytics to evaluate design decisions and iterate. WHAT WE'RE LOOKING FOR - At least five years of end-to-end product design experience, with ownership across multiple product areas. - Strong hands-on skills in Figma, prototyping, and user interviews. - Experience leading a design team, or clear readiness to take on team responsibility while staying hands-on. - Experience building and scaling design systems, with ownership spanning brand, website, and product design. - An analytics-driven product mindset and experience using modern AI tools such as Cursor, v0, or Claude to accelerate design work. - Native-level German and professional English. COMPENSATION & BENEFITS Base salary: €80,000 to €150,000 annually. Visa sponsorship is not available. LOCATION On-site in Vienna, Austria.