Sales Manager (Greek-speaking)

We are looking for a Greek-speaking Sales Manager to join our dynamic Pre-VIP Sales team. In this role, you will work with an active database of casino players, focusing on driving deposits, reactivating inactive players, increasing player value, and identifying high-potential customers who can become VIPs. HOW YOU WILL MAKE AN IMPACT - Contact players through inbound and outbound calls, personalised emails, and SMS to drive first deposits, reactivation, and upselling - Work with a daily assigned database, covering different player segments and priorities - Reach out to newly assigned players on the same day and maintain consistent multi-channel communication - Promote and activate personalised bonuses and offers based on player behaviour and preferences - Identify high-potential players, convert casual players into VIPs, and reactivate churned VIPs - Collaborate with VIP and Retention teams on campaigns and hand over qualified players to VIP managers - Maintain accurate CRM records, tracking all player interactions and outcomes - Monitor personal KPIs, including database coverage, conversion rates, reactivation, and deposits - Contribute insights to improve sales scripts, offers, and player engagement strategies - Ensure a professional, friendly, and compliant player experience across all interactions WHAT WILL HELP YOU SUCCEED IN THE ROLE - Native or fluent Greek and English at B2 level or higher, both spoken and written - 1+ year of experience in sales, retention, or account management, preferably in iGaming, betting, or entertainment - Experience with inbound and outbound calls and confidence in making 70–100 calls per day - Strong communication, persuasion, and objection-handling skills - Excellent written communication skills for personalised emails and player follow-ups - Analytical mindset with an understanding of sales KPIs and performance metrics - Target-driven, self-motivated, and resilient under pressure - Ability to manage multiple player segments and priorities simultaneously - Experience with CRM systems and telephony tools - Nice to have: knowledge of casino products, bonus mechanics, VIP management, or high-value customers HOW WE WILL KEEP YOU SMILING - Fixed monthly salary plus a performance-based monthly bonus - Monday–Friday schedule, with weekends off - Fully remote work setup - Ready-to-work player database, with no cold leads or need to build a portfolio from scratch - Structured onboarding with a knowledge base, call and email scripts, bonus flows, and regular 1:1 meetings with your manager - Career growth opportunities, including a potential path to Team Lead - An international team, fast decision-making, and minimal bureaucracy