About the job
Onlyplay — is an innovative game development company specializing in creating unique gaming experiences. We continue to grow and are looking for an ambitious and proactive Account Manager to join our team.
OUR CANDIDATE:
- Has at least 1 year of experience in a similar or related position in the Igaming industry (B2B/B2C)
- Proficiency in Ukrainian, English at B1—B2 level.
- Spanish and/or Portuguese proficiency at B1—B2 level.
- Good analytical skills.
- Ability to work with clients, find an individual approach.
- Experience in resolving conflict situations.
- Able to quickly find answers to any questions within the team.
- Quick adaptation to changes.
- Able to work effectively with large amounts of information.
- Ambitious and willing to develop not only themselves but also the department.
- Proactive and not afraid to take responsibility.
KEY RESPONSIBILITIES:
- Establish and maintain communication with partners/clients and all parties involved in the project
- Complete tasks in a timely manner.
- Take responsibility for the projects you are assigned to at all stages and focus on achieving the best possible result.
- Know your projects: the peculiarities of cooperation, the capabilities of clients and basic information about them, and timely enter information into the profile of each partner (agreements, meeting call-ups, work plan for a specific task).
- Advise clients in the course of cooperation, involving the team if necessary.
- Establish and maintain communication with partners/clients and all parties involved in the project.
- Manage the process of interaction between clients and partners.
- Communicate with customers, identify their needs and explain the value of products.
- Build relationships with clients and partners based on trust and respect.
- Ability to understand the needs of customers, ability to correctly transform their wishes into a plan and tasks.
- Collaborate with internal departments to facilitate customer satisfaction.
- Collecting and analyzing data to learn more about customer and client behavior.
- Maintaining up-to-date knowledge of the company’s products.
- Tracking results on a daily basis.
- Generating and providing reports.
- Understanding industry trends.
WE OFFER:
- You can work anywhere in the world (remote work)
- Work schedule: 9:00 AM—6:00 PM CET, with later shifts (12:00 PM—9:00 PM) to communicate with LATAM partners 2–3 times per week.
- Work in an international company
- An opportunity to join a fast-growing team of professionals and a cool product
- Stable and decent salary (based on the results of the interview)
- Paid vacation and sick leave
- Opportunity for career and professional growth
- Opportunity to realize your ideas and developments
- Opportunity to implement ambitious projects
- Support in non-standard approaches, creativity and initiative
- Freedom of action and prompt decision-making, no bureaucracy
JOIN THE TEAM!
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