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Customer Reservations Assistant

aisle_and_abroad · Remote, US only

45,000 - 70,000 USD / Year · Posted Nov 9, 2026

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About the job

Position Overview We are seeking a dependable and service-oriented Customer Service & Reservations Associate to support client inquiries and assist with reservation coordination. This role focuses on delivering timely support, managing requests, and ensuring all details are handled accurately to create a smooth and positive client experience. This is a fully remote position ideal for individuals who are organized, responsive, and comfortable working in a client-focused environment. Key Responsibilities - Respond to client inquiries related to services, scheduling, and reservations - Assist with coordinating reservation details based on client needs and preferences - Provide clear updates, confirmations, and follow-ups - Maintain accurate records of client interactions and reservation details - Monitor timelines to ensure all requests are completed efficiently - Support a consistent and high-quality client experience Qualifications - Strong communication and customer service skills - Excellent organizational and time management abilities - Ability to work independently in a remote environment - Detail-oriented with strong follow-through - Comfortable using email, online platforms, and scheduling tools What We Offer - Flexible remote work environment - Structured onboarding and ongoing support - Opportunities for growth and advancement based on performance - Supportive and collaborative team environment Work Environment This is a remote role requiring a reliable internet connection and the ability to stay organized and productive in a virtual workspace. Apply Today If you enjoy assisting clients, managing reservations, and providing excellent service in a remote setting, we encourage you to apply.