PHA - Afternoons

About New Day Recovery: New Day Recovery, located in Northeast Ohio, is an inpatient drug and alcohol treatment center dedicated to offering compassionate, supportive care for individuals facing addiction. Our mission is to provide a safe and therapeutic environment for patients as they take the first steps toward a brighter, healthier future. Position Summary: The Patient Healthcare Associate (PHA), plays a vital role in supporting patients through their recovery journey. PHAs assist with self-administration of medication and monitor patients experiencing symptoms of substance withdrawal. They ensure the well-being of patients through vital sign checks, crisis intervention, and maintaining accurate medical records. This role requires a compassionate and composed individual capable of providing both physical and emotional support to patients as they work through challenging periods of recovery. Hours: Join our team for the weekend shifts, working 2p - 10p to provide care and support when it’s needed most. This position is ideal for someone who prefers later hours and can deliver compassionate, high-quality service throughout the afternoon and evening. Key Responsibilities: - Medication Assistance: Guide patients in self-administering medication and monitor their responses to ensure proper adherence and timely intervention if needed. - Vital Sign Monitoring: Accurately measure and document patient vital signs, including blood pressure, heart rate, temperature, and oxygen saturation, and take action as necessary if values fall outside of established parameters. - Patient Interaction: Engage with patients in a non-judgmental, empathetic manner, offering emotional support and encouragement during their stay. - Documentation: Record patient information accurately in electronic medical records, ensuring seamless communication of critical data within the care team. - Crisis Management: Under the guidance of the detox nursing staff, assist in de-escalating potential crisis situations and ensure patient and staff safety. - Light Housekeeping: Maintain a clean, organized environment that promotes patient safety and comfort. - Collaboration: Work closely with the detox nursing team and other healthcare professionals to support patient needs and ensure high-quality care. - Team Meetings: Participate in regular staff meetings and contribute to continuous improvement discussions. Qualifications: - Education: High School Diploma or equivalent required. - Experience: Experience working in the medical field as an STNA or nurse’s aide preferred. - Certification: CPR/First Aid certification required, with training in Narcan administration. - Skills: - Knowledge of HIPAA regulations and confidentiality requirements in healthcare. - Strong interpersonal skills, with the ability to communicate effectively and compassionately. - Excellent organizational and multitasking abilities. - Ability to stay calm and exercise sound judgment under pressure. BENEFITS: - Health, dental and vision plans - Optional Short-Term Disability - 100% company paid life insurance plan of $25,000 (with supplemental available). - 401(k) with above average matching after one year of employment. - Paid Time Off (PTO) begins accruing immediately upon first day of work. - 6 paid holidays We are an approved site for the STAR Loan Repayment Program. Eligible employees may qualify to apply; eligibility and awards are determined by HRSA. EOE / DFWP