Quality Engineering Manager

OTR Solutions is an innovator in the transportation industry providing a suite of factoring, fuel, and business management solutions. We help new and established companies get fast access to the funds they need for daily operations. As a Private Equity-backed FinTech company, we are scaling our technology and AI capabilities to deliver next-generation automation and document intelligence solutions for the freight and financial services industries. OTR has been recognized as a “Top Workplace” by the Atlanta Journal-Constitution since 2016! We are looking for a Quality Engineering Manager lead our established QA team and own quality across all custom software OTR builds. This leader will oversee our Quality Assurance team, define our quality strategy, and partner with Product, Engineering, and DevOps to ensure every release is reliable, secure, and scalable. This role goes beyond testing. You'll own the quality practices, automation strategy, release readiness, and standards that help OTR deliver software with confidence while moving toward a faster, more predictable release cadence. You'll lead a team of QA professionals while remaining close enough to the work to guide automation efforts, testing strategies, defect management, and quality processes across multiple platforms. Please note: We do not sponsor work-related visas.** Responsibilities: - Lead, mentor, and develop a high-performing team of QA engineers and analysts. - Own the QA strategy and roadmap across all OTR platforms — manual, automated, regression, integration, and API testing - Develop and oversee test plans, test cases, automation, regression, API, performance, and security testing efforts. - Partner with Product, Engineering, and DevOps to embed quality throughout the software development lifecycle and support continuous delivery initiatives. - Define and track quality metrics, analyze trends, and drive improvements in product quality and release readiness. - Manage defect identification, prioritization, root-cause analysis, and resolution. - Establish and maintain quality standards, release criteria, and testing best practices. - Review and approve testing strategies and results prior to production implementation. - Participate in Agile ceremonies and collaborate with cross-functional teams to ensure successful delivery of business initiatives. - Communicate testing progress, quality risks, and release status to stakeholders and leadership. - Continuously improve QA processes, automation coverage, and team effectiveness. - Complete required training and perform other duties as assigned. What We Look For: - [7+] years in software quality assurance, including [2–3+] years managing QA engineers - Proven experience owning QA for multiple concurrent products or platforms, not a single application - Strong grounding in test automation strategy, with hands-on experience in Playwright (or deep experience in a comparable framework and ability to ramp quickly) and API testing with Postman - Deep working fluency with CI/CD (GitHub Actions and/or Azure DevOps) — enough to specify, review, and pressure-test pipeline design decisions with a DevOps team, even if you don't operate the infrastructure yourself - Hands-on experience with feature flags and progressive delivery (e.g., LaunchDarkly, Azure App Configuration, or an in-house system) - Track record of increasing release frequency at a prior company — you've moved an org toward continuous or daily delivery and can talk about how - Fluency in Agile delivery; experience embedding QA within sprint teams - Track record of defining quality metrics and using them to drive engineering decisions - Working knowledge of application security testing — SAST/DAST tools, dependency/vulnerability scanning, and OWASP fundamentals — and experience embedding them in CI/CD - Strong communicator — able to translate quality risk into business terms for non-technical stakeholders Perks and Benefits: - Eligibility for Individual and Company bonus programs - Medical, Dental, Vision, Life/AD&D Insurance, Short-Term Disability - Pet Insurance, Paid Family Leave, Employee Assistance Program - Fully Paid Maternity Leave - 401(k) with Company Matching - Generous PTO, Sick/Mental Health Days, Flex Holidays + Company Paid Holidays - Travel Stipend to support Work-Life Balance - Leadership Development and Training Programs - Continuous Learning and Professional Development Opportunities - Weekly Catered Lunches + Casual Dress Code - Company Paid Fitness Membership - Volunteer Days and Community Engagement Opportunities - Internal Inclusion Programs OTR’s mission is to create exceptional value for our clients by providing industry-leading financing and back-office solutions. Our three pillars are outstanding customer service, innovative technology, and a culture that empowers employees to achieve greatness. OTR Solutions is an Equal Opportunity Employer.