Retention Sales Specialist

Confident on the phone? Turn your sales skills into results. We’re hiring a Retention Sales Specialist for a sweepstakes gaming project serving US customers. 📍 Remote: European countries, LATAM, USA, Canada, Ireland & Israel. We’re growing the phone sales team for a sweepstakes gaming project serving the US market. You’ll work with registered users: reconnect with customers, introduce current offers, handle objections, and drive repeat purchases. We’re looking for someone who enjoys selling, builds rapport quickly, and stays motivated when a customer says “no.” WHAT YOU’LL DO • Make outbound calls to registered users from an existing database. • Handle inbound calls from customers calling back. • Present offers and promotions, identify customer needs, and handle objections. • Encourage repeat purchases and re-engage inactive users. • Build and develop your own retention customer base. • Follow sales scripts, internal processes, and performance targets. WHAT YOU’LL NEED • At least 1 year of experience selling to English-speaking customers, with relevant sales activity within the past 6 months. • English at C1 level or above, with confident spoken communication for calls with US customers. • Russian at B1 level or above for internal team communication. • Strong active sales, relationship-building, and objection-handling skills. • A confident phone manner, resilience, and motivation to earn performance bonuses. • Phone sales or call centre experience preferred; face-to-face sales experience is also welcome. • Experience in iGaming, online casinos, or sweepstakes is a plus. COMPENSATION $3,000/month base + bonuses. Current incentive: $10 per deposit. The probation period is 3 months, during which you’ll build your retention customer base. KPIs and incentives are reviewed after probation based on results and the customer base developed. WORKING ARRANGEMENTS • Full-time, Monday–Friday, 12:00–21:00 US Eastern Time. • Working hours may change depending on US market needs. • Online office. • Exclusive full-time commitment. • B2B contract, with official payment to your bank account. The company covers income tax separately.