[Wattpad] Delivery Manager

Wattpad’s vision is to entertain and connect the world through stories. A leading global webnovel platform, Wattpad has democratized storytelling for a new generation of diverse Gen Z writers and their fans. Wattpad is part of WEBTOON Entertainment’s IP & Creator Ecosystem, where approximately 155 million monthly active users discover incredible stories in multiple formats. Come build the future of entertainment and storytelling with our global team, and write your next chapter with us! Wattpad is part of the WEBTOON Entertainment family of brands, home to some of the world's largest storytelling platforms. With approximately 155 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others. To read more about our family of Brands, check out our website here. Wattpad follows a hybrid work model, with employees working from our vibrant downtown Toronto office 3x per week. We’re looking for a Delivery Manager to lead the planning, execution, and delivery of the web and mobile experiences that millions of Wattpad readers and writers rely on every day, taking ideas from roadmap to release and shipping features that help stories find their audience. This is not a traditional project management role focused on timelines and status updates. You will bring clarity and structure to how the team works, turning priorities into clear goals and keeping delivery moving as the team solves complex problems. Working closely with Product, Engineering, Design and QA, you will manage dependencies, clear blockers, spot risks early, and adapt quickly when priorities shift, all while staying hands-on and pitching in wherever the team needs you. What You'll Do: Create clarity and structure by defining what needs to be done, why it matters, and how each team member contributes to the outcome Partner with Product, Engineering, Design, QA and stakeholders across the company to keep work aligned Lead planning sessions, from roadmapping to sprint planning, and translate priorities into clear goals and commitments Keep the team focused day to day by running standups, managing dependencies, and clearing blockers to maintain momentum Anticipate challenges and spot risks early, taking decisive action to keep delivery on track Stay hands-on and close to the details, quickly pivoting the team when priorities or circumstances shift Use the right tools and practices to create clarity, transparency, and accountability for the team and its stakeholders Review technical documentation to stay close to what the team is building and why Pitch in wherever needed, knowing that no task is too small to matter Required Qualifications: 3+ years of experience delivering digital products (web and mobile) Experience working within Agile frameworks (e.g., Scrum, Kanban) on product teams Experience with Jira, Confluence, or similar delivery and documentation tools Detail-oriented and proactive, with the ability to think several steps ahead Proven ability to clear blockers, manage dependencies, and keep teams aligned as priorities evolve Strong emotional intelligence and the ability to work effectively with cross-functional partners and stakeholders Comfort with ambiguity and flexible agile practices, with the ability to create or adapt processes rather than relying on ones already in place Highly organized, with a strong command of delivery tools and practices Nice To Haves: Ability to confidently navigate technical conversations with Engineering, Product & Design teams Experience delivering consumer-facing products at scale, especially apps with large, engaged communities Experience coordinating work across distributed teams or multiple time zones What we offer (For Full-Time Only): * Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals * Top industry health benefits, including vision and dental Your own health/wellness account to spend each year * RRSP Contributions (Canada), 401K Contributions (USA) * Generous vacation and Maternity/Parental leave top-up program * Corporate discount for gym memberships for you and your family * Work from almost anywhere in the world for part of the year * Winter break shutdown and a whole lot more! Wattpad is conducting all interviews in a distributed manner using applicable third party software where needed and using visual interface tools such as Google Meet and Zoom. About Wattpad Who are we? Entrepreneurs and Do-ers. Our vision is to entertain and connect the world through stories, and our mission is to use the power of community and technology to unleash the full potential of stories to the world. What does that mean? We are visionaries, community builders, passionate problem solvers, storytellers, coffee snobs (tea drinkers, too!), curious by nature, and culturally diverse. What are we obsessed with? Our users. Solving complex problems and maximizing flow. Learning constantly. Building the next great storytelling product. Finding the greatest stories ever told. Dogs (and cats), coffee, and good snacks. How do we work? Autonomously, collaboratively, respectfully. Balancing with work, family, and play...and all while having a great time. Unlock the best of both worlds with a role that keeps you connected! Wattpad has a hybrid work model, where employees enjoy the flexibility to connect with colleagues and collaborate on exciting projects in person, as well as the time and space to for productive work from home. This is your opportunity to be a part of our thriving workplace culture. Wattpad encourages candidates to apply as long as they are authorized to work in Canada (excluding Quebec) as a precondition of employment. We are not able to sponsor applicants for work permits. Culture and Diversity Wattpad is an equal opportunity employer. We do not discriminate. Period. Wattpad welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We have taken a leadership position on creating a culture and an organization that truly values diversity. We are committed to fostering a global team that reflects the diversity of the Wattpad community. At Wattpad, we believe cultural fit doesn’t mean culturally identical, and diversity of thought helps us to challenge one another to think big and think differently. We consider employment applicants without regard to age, race, colour, national origin, citizenship, religion, creed, sex, sexual orientation, veteran status, marital status, disability status or any other protected status. If you have any special needs or accessibility requirements, please let us know. We will do our utmost to accommodate, in accordance with applicable local legislation. Don’t meet all the requirements? Studies show women and people of colour are less likely to apply to jobs if they do not meet all the qualifications. Therefore, in an effort to build a more diverse workplace, we encourage you to apply anyways. You might actually be the right person or you may be a good fit for a number of other openings we currently have. #Wattpad