Project Associate

On behalf of our client, a well-established company in the Information Services industry, we are looking to recruit a Client Service Associate. Responsibilities: - Reviews client project briefs to understand knowledge gaps and defines expert search criteria - Conducts high-level research on industries and companies to map the landscape and identifies the most relevant experts - Sources and reaches out to potential experts via phone, LinkedIn, and email - Screens experts critically, ensuring their experience and knowledge is aligned with client needs - Connects selected experts with clients for qualitative interviews or consultations, ensuring quality and relevance - Manages multiple client projects simultaneously, prioritizing tasks and maintaining effective time management and communication - Keeps accurate records in CRM systems and provides timely updates to stakeholders on progress, risks, and next steps - Assists with insights projects using deep research techniques and creates bespoke analyses based on client briefs - Participates in Executive Partnerships by identifying individuals with the right skills and experience for client relationship and acquisition needs - Builds and maintains strong client relationships across consulting firms, private equity, hedge funds, and corporates - Aligns with quality standards and actively contributes to sales activities, including negotiation and upselling where appropriate Requirements - BSc in any field with a strong academic record - MSc in any filed will be considered as an asset - 0–3 years of professional experience in customer service/support roles - Excellent knowledge of MS Office Suite - Excellent command of the English language, both written and oral - Fluency in an additional language is a strong plus - Strong interest in the business world, shown through studies, internships, or projects - Ability to think critically and quickly in fast-paced environments - Natural aptitude for negotiation and sales, with a client-first mindset - Commitment to delivering exceptional client service and value - Excellent communication skills and ability to collaborate effectively - Strong time and project management skills under tight deadlines - High level of result orientation and ownership, with excellent prioritization skills In accordance with the EU Pay Transparency Directive (EU) 2023/970, compensation details for this position will be communicated to candidates by our consulting team at an appropriate stage prior to the interview process.