Dutch Speaking - Customer Service for iGaming in Malta - Relocation Included

Next Job Abroad is excited to present a fantastic opportunity for a Dutch Speaking Customer Service Representative in the thriving iGaming industry based in Malta. If you have a passion for customer service and are looking to make a difference in a fast-paced, dynamic environment, this role is perfect for you. The successful candidate will assist players with inquiries and issues related to online gaming, ensuring a seamless gaming experience. Relocation assistance is included, making this an ideal chance to experience life in Malta while advancing your career. Responsibilities - Provide exceptional customer service to Dutch-speaking players via live chat, email, and phone. - Assist with inquiries regarding gaming accounts, promotions, and technical issues. - Ensure customer satisfaction by resolving issues promptly and effectively. - Maintain accurate records of customer interactions and transactions. - Collaborate with other departments to ensure a high-quality gaming experience for our players. - Stay up to date with product knowledge and industry trends. Requirements - Fluent in Dutch and proficient in English; additional language skills are a plus. - Prior experience in customer service, preferably in the iGaming or online gaming industry. - Strong communication skills, both verbal and written. - Ability to work efficiently in a fast-paced environment. - Problem-solving skills and a customer-focused attitude. - Familiarity with customer support software and basic technical troubleshooting. - Willingness to relocate to Malta and embrace a new cultural experience. Benefits - Career growth opportunities in a renowned iGaming company. - International & diverse work environment. - Competitive performance bonuses. - Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes. - Yearly salary €26.000 excluding bonuses. - Health care benefits and numerous other discounts. - Fully paid training by certified instructors. - State of the art premises, providing a great working environment with relaxing break areas. - Special events as well as community & social responsibility initiatives. - Work for a Great Place to Work-Certified Company. - Relocation package (reviewed case by case) - This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!