German-speaking Customer Support Expert for Mercedes Team in Greece

Work Remotely from Greece Love cars? Love helping people? Now imagine doing both, while living in Greece. We are hiring on behalf of our client for German-speaking Customer Experts to represent Mercedes-Benz, one of the most respected automotive brands in the world. This is your opportunity to combine brand prestige, customer experience skills, and a Mediterranean lifestyle, all while working from home in Greece. You’ll be the voice of a premium brand, helping customers with their questions and ensuring every interaction reflects the quality Mercedes-Benz stands for. Your Role As a Customer Expert, you will be the first point of contact for customers, supporting them across phone, email, and chat. You will: - Represent Mercedes-Benz in a professional and customer-focused way - Provide information about products, services, and vehicle-related topics - Handle customer questions and resolve issues efficiently - Deliver a seamless and premium customer experience - Turn challenging situations into positive brand experiences Requirements Your Profile We’re looking for someone who combines communication skills with genuine interest. You: - Speak German fluently - Have very good English skills (written & spoken) - Have at least 6 months of customer service experience (preferred) - Have a strong passion for cars (a big advantage!) - Communicate clearly and confidently - Enjoy problem-solving and taking ownership - Are comfortable with technology and learning new systems - Bring a positive, service-minded attitude Why This Role is Special You’ll work for a global premium automotive brand, building experience that stands out on your CV. At the same time, you get the flexibility of working remotely while enjoying life in Greece, a country known for its lifestyle, climate, and culture. Benefits What’s Offered Our client supports your move and your growth. You can expect: - Full relocation support to Greece - Competitive monthly salary + 2 extra salaries per year - Performance and referral bonuses - Private healthcare benefits - Fully paid training - Career growth opportunities in a large international organization - Community events and social initiatives - Free online Greek language courses - A supportive and multicultural work environment This is more than a customer service role. It’s a chance to represent an iconic brand, grow professionally, and live somewhere most people only visit on holiday.