Nordic Speaking - Customer Service iGaming in Malta - Relocation Included

Join Next Job Abroad as a Nordic Speaking Customer Service Representative in the exciting world of iGaming based in beautiful Malta. This is a golden opportunity for those who are passionate about delivering exceptional customer support and who thrive in a vibrant, international environment. You will be the voice of our company, helping our Nordic-speaking players with their inquiries and ensuring they have an outstanding gaming experience. With our comprehensive relocation package, you can make this dream job a reality while enjoying everything Malta has to offer! Responsibilities - Assist Nordic-speaking players via live chat, email, and phone, providing top-tier customer service. - Address and resolve customer inquiries regarding their gaming accounts and promotions. - Ensure a swift and effective resolution of any technical issues faced by players. - Document customer interactions accurately and thoroughly. - Work collaboratively with team members and other departments to enhance player satisfaction. - Stay knowledgeable about gaming products and industry trends to effectively assist customers. Requirements - Fluent in a Nordic language (Swedish, Danish, Finnish, or Norwegian) and proficient in English; additional languages are a plus. - Experience in customer service, with a preference for roles in the iGaming industry. - Excellent verbal and written communication skills. - Able to work well under pressure in a fast-paced environment. - Strong problem-solving skills with a focus on customer satisfaction. - Familiarity with CRM software and customer support tools is desirable. - Willingness to relocate to Malta and adapt to living in a new culture. Benefits - Career growth opportunities in a renowned iGaming company. - International & diverse work environment. - Competitive performance bonuses. - Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes. - Hybrid working setup. - Yearly salary €26.000 excluding bonuses. - Health care benefits and numerous other discounts. - Fully paid training by certified instructors. - State of the art premises, providing a great working environment with relaxing break areas. - Special events as well as community & social responsibility initiatives. - Work for a Great Place to Work-Certified Company. - Relocation package (reviewed case by case) - This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!